The Palm Garden Hotel in Chiang Rai exceeded our expectations. The value for money was excellent, with reasonable prices for both the rooms and the restaurant. The attention to detail was evident throughout, from the shiny wooden floors in the rooms to the basic amenities provided. The hotel's location, right in the heart of Chiang Rai, made it convenient for exploring the night market and the town area.

Our stay at this hotel was fantastic. No improvements needed.

We were surprised to be welcomed by Tim who spoke perfect English. Tim, an American and his Thai wife own and manage the hotel. We only spent a night there, but were pleasantly surprised and would recommend the Palm Garden without hesitation.

If you want to be within walking distance of town, this is not the hotel for you, although town is a short five minute taxi drive away. However, we were passing through and were looking for a hotel near the airport. In that respect, it fit the bill perfectly.

This hotel is excellent! Unfortunately we both got sick during our stay there but the hotel staff was so extremely kind to take care of us! For 2 nights we had to stay in the hospital and the managers were visiting us twice a day! They arranged a lot of things for us. We didn't have to worry a moment, thanks a lot! So a big, big plus for the staff :D!

Comfortable bed, quiet air conditioner, helpful staff, strong wifi signal, good-sized suite, friendly desk and housekeeping staff.

Nothing.

Friendly and helpful staff spoke English,Thai and other languages. Everything with a smile.

The staff are amazing , polite and extremely helpful, seven stars smiles

I recently had the pleasure of staying at this hotel and I must say I was pleasantly surprised. the value for money was excellent. The prices were very reasonable for the quality and comfort of the rooms. Secondly, the staff went above and beyond to ensure a positive experience. Their attention to detail and friendly service really made a difference. Additionally, the location of the hotel was ideal. It was conveniently situated close to the night markets, allowing for easy exploration of the area. Lastly, I appreciated the basic amenities provided in the rooms. The shiny wooden floors gave a nice touch, and having breakfast included was a great bonus.

All in all, my stay at this hotel was more than satisfactory.

Nice boutique hotel. Good cooperation from staff will help you where possible. Breakfast ok. Clean and comfortable rooms.Recommended. Very good price/quality ratio. recommended.

A bit remote from center, but easily reached by taxi or tuk-tuk

Too far from city center

Why should you go to chang rai??? Avoid it.....

This hotel is located in a convenient area, with friendly staff willing to pick you up from the airport. the rooms are spacious and clean with quality bed, pillows, and linens. the breakfast buffet offers an excellent selection of foods. the rooms also have access to free WiFi and entertainment channels such as CNN and StarMovies.

Some aspects may not be up to certain standards, such as small bathrooms or lack of knowledge from the staff.

Extremely friendly and service minded staff!

Not able to flushe down toilet paper. But other then this super hotel!

Nice Hotel with free WiFi. Nice spacious rooms with all the necessary things. Friendly staff and owner. English speaking owners

Personal has to be trained a bit though (repeating the order in restaurant) The hotel was at the city limit.

This hotel offers excellent value for money, providing basic amenities and comfortable rooms at a reasonable price. The staff at this hotel are friendly and helpful, ensuring a pleasant stay for all guests. The location of this hotel is ideal, situated right in the heart of the town or close to the airport, making it convenient for guests to explore or travel. The rooms at this hotel are well-maintained, with shiny wooden floors that add a touch of elegance to the overall experience. The breakfast included in the stay is a great perk, ensuring guests start their day off right with a satisfying meal.

All aspects of the hotel were satisfactory.

Good room and good food

The 1.2 km to the city centre that they put in the booking com ,was more like 3 km when I said some thing to the hotel they said in was to the memorial ,so why put one thing and say another ,then you have to pay 80b in and out of the city ,ok for one day but not for a week or two.

The hotel owners and staff are very friendly and helpful. When my wife and baby are still sleeping in the hotel room, they offered to bring the breakfast to my wife without me asking for it.

The bathroom tiles are slippery when wet...I Almost slip and fall at least twice inside!